Privacy and refunds

Last updated 14 September 2026

This is Real Health Systems, run by me, Ehab Zeineddine. I'm a health coach, not a doctor. If you've got a question about any of this, email me at ehabzed@gmail.com.

What I collect

• Your first name and email.
• Your quiz answers, including your goal. These are health information, so I treat them that way.
• Which link brought you here, so I know which posts are working.
• If you buy a protocol, your email and which one you bought. Stripe handles the payment. I never see your card.
• Your progress inside a protocol, which stays in your own browser, and a cookie that keeps it unlocked for you.

What I use it for

Sending you your result and a few short follow-up emails from me over the next two weeks. Making the protocol you bought work. And seeing which parts of the site people actually use, which I do with anonymous analytics that don't track you across other sites.

I don't sell it, and I don't share it with anyone except the tools below.

Facebook and Instagram ads

If you got here from one of my ads, Facebook's tracking (the Meta pixel) runs on the quiz page. It never gets your answers or your result. When you finish, it tells Meta that someone took the quiz, along with a scrambled version of your email address, which Meta uses to work out whether an ad was worth running. It only does that if you told me you run a business or hold a senior role, because those are the people I advertise to. If you picked anything else on that last question, nothing about you is sent to Meta at all. You can turn this off for every site you visit in your Facebook and Instagram ad settings.

Where it's kept

In the tools that run this site: a private Google Sheet only I can open, MailerLite (my emails), Resend (sends your result email), Stripe (payments) and Vercel (hosts the site). Some of them store data outside Australia.

I keep it until you ask me to delete it. If you unsubscribe, I keep your email marked as unsubscribed, so you don't get emailed again.

If you're a coaching client with a WHOOP

Coaching clients can connect their WHOOP band so I can coach from their own data. This is always your choice, you connect it yourself, and you can disconnect it at any time from the WHOOP app under Integrations. Nothing happens to your WHOOP account without you doing it.

When you connect it, I read your recovery, heart rate variability, resting heart rate, sleep and daily strain, plus your workouts. That's all. I don't read your location, your messages or anything else on your phone.

It goes into your own private dashboard, which only you and I can open, and I use it to write your weekly review and to notice when something changes: a run of poor sleep, recovery dropping after a hard week. I use AI tools to help me prepare that review. They don't train on your data, and every message you get from me is written and sent by me, not by a machine.

Your WHOOP data is never sold, licensed, shared or shown to anyone else. Not to other clients, not to advertisers, not to anyone helping with your food or your household. If you stop coaching, I disconnect it and delete what I hold within 30 days. You can ask for that at any time, or just disconnect it yourself in the WHOOP app and it stops immediately.

Real Health Systems integrates with the WHOOP API. It isn't affiliated with, sponsored by or endorsed by WHOOP.

Getting it deleted or changed

Reply “delete” to any of my emails, or email me, and I'll delete what I hold about you within 30 days. You can ask to see it or correct it the same way. Every email has an unsubscribe link.

Refunds

If a protocol isn't for you, email me within 30 days of buying it and I'll refund you in full. You don't need a reason, though honestly I'd like to know so I can make it better.